Questions and answers

Here you can find frequently asked questions (and answers) about housing benefit. You can also contact us during office hours at 440-6400, or by online chat or by sending an e-mail to hms[at]

Entitlem­ent to hous­ing benefit

App­lying for hous­ing benefit

Process­ing of app­lications

Calculation of hous­ing benefit

The Housing and Construction Authority may at any time recalculate your benefit entitlement to bring it into line with changes in your circumstances or those of other members of the household since your application was approved.